Terms and Conditions for Harbour Hydrangeas
Welcome to Harbour Hydrangeas. These Terms and Conditions govern your use of our online platform and the services we provide. By accessing or using our services, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
1. Services Offered
Harbour Hydrangeas specialises in bespoke floral design and event styling. Our services include, but are not limited to, the provision of bespoke floral arrangements, comprehensive event decoration, wedding floristry services, corporate flower subscriptions, engaging floral workshops, expert plant styling consultations, and prop hire for various events.
2. Booking and Payments
- Consultations and Quotations: All services typically begin with a consultation to understand your specific needs. A detailed quotation will then be provided.
- Deposits: A non-refundable deposit, as specified in your quotation, is required to secure your booking for services such as event decoration and wedding floristry.
- Payment Schedule: Full payment for all services must be received by Harbour Hydrangeas by the date specified in your invoice or quotation. Failure to make timely payments may result in the cancellation of your booking.
- Pricing: All prices are quoted in GBP (£) and are subject to change without prior notice, although prices confirmed in a quotation will be honoured for the specified period.
3. Cancellations and Refunds
- Client Cancellations: If you need to cancel a confirmed booking, please notify us as soon as possible. Deposits are generally non-refundable. Additional cancellation fees may apply depending on the proximity of the cancellation to the event date and incurred costs.
- Workshop Cancellations: For cancellations of floral workshops, a refund may be offered if notification is received a specified number of days in advance, less any administrative fees. Full details will be provided at the time of booking.
- Harbour Hydrangeas Cancellations: In the unlikely event that Harbour Hydrangeas must cancel a service due to unforeseen circumstances, a full refund of all monies paid will be issued.
4. Floral Design and Substitutions
Due to the seasonal nature of flowers and foliage, Harbour Hydrangeas reserves the right to make substitutions to arrangements while maintaining the overall aesthetic, style, and value. We will always endeavour to communicate any significant changes in advance where possible.
5. Prop Hire
- Responsibility for Hired Props: Hired props remain the property of Harbour Hydrangeas. The client is responsible for any loss or damage to hired items from the time of delivery/collection until return.
- Damage Deposit: A damage deposit may be required for prop hire, which will be returned in full upon satisfactory return of all items.
6. Intellectual Property
All content on our site, including text, graphics, logos, images, and the compilation thereof, is the property of Harbour Hydrangeas or its suppliers and protected by copyright and other intellectual property laws. You may not reproduce, distribute, or display any portion of the content without our express written permission.
7. Limitation of Liability
Harbour Hydrangeas will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorised access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
8. Governing Law
These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
9. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
10. Contact Us
If you have any questions about these Terms, please contact us at:
Harbour Hydrangeas
14 Anchorage Way, Suite 3
Portsmouth, Hampshire, PO1 3AX
United Kingdom